View Full Version : ACR: unable to play and update

12-15-2011, 12:09 PM
Hi there,
I bought ACR today and after I installed it, it fail to start and upstate.
here is the issue:
"Trying to get update information to C:\Users\User\AppData\Local\Temp\ubi5755.tmp.
File parsing unsuccessful.
Update service cannot continue."
How to solve it?

12-16-2011, 02:57 AM
Hi there,

If you have tried to reinstall it, but it's still giving you the error, please contact support.

Please allow 48hours for a reply and make sure you answer all replies from them if the answer does not fix the issue.

Links are in my signature.