View Full Version : game didn't download

01-30-2010, 11:37 PM
I bought the game last night and as it was downloading, my magicjack phone rang. This stopped the download. Then my screen showed my Homepage and I got no game. What to do. I kinda of want the game. And it's paid for so.... what's the procedure now?

01-31-2010, 01:11 AM
We can't help you until we know where you purchased it from.

01-31-2010, 04:39 AM
If you have paid for it and know your password (ie like steam) then you should be able to re-download it at any time

01-31-2010, 06:04 AM
I Bought the game here. All I have is the
order reference number. Is that like the password?

01-31-2010, 06:36 AM
Ok silly question what game is it?

That number should be your order ref number

Contact customer services with that number they should sort you out

If you have bought from here you must have an account, log on to the ubi store and check your details you will have a e-receipt.
last thing I downloaded was the PE-2 addon (which is now included in 1946) that was in 2006 and they still have a record.

01-31-2010, 09:31 AM
I'm gonna go try that now, thanks.