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stugumby
07-25-2006, 07:35 AM
http://forums.ubi.com/images/smilies/sadeyes.gif
heres the scoop, installed ultimae dvd into kids computer, then installed pe2 which was stored in its hard drive, needed product code so i e mailed ubisoft and this is their response:


Response (UK Technical Support) - 07/25/2006 10:53
Hello ,

I'm afraid that only one cd-key can be created per game. If the original key for
your game has been lost then I'm afraid that we are unable to create a new one.
The only way to obtain a new key is to purchase another copy of the game.

Kind Regards,
Ubisoft Technical Support.

found my saved screen shot of old key but it wont unlock the game, so now im so pissed i kicked the stuffing out of some pillows.

stugumby
07-25-2006, 07:35 AM
http://forums.ubi.com/images/smilies/sadeyes.gif
heres the scoop, installed ultimae dvd into kids computer, then installed pe2 which was stored in its hard drive, needed product code so i e mailed ubisoft and this is their response:


Response (UK Technical Support) - 07/25/2006 10:53
Hello ,

I'm afraid that only one cd-key can be created per game. If the original key for
your game has been lost then I'm afraid that we are unable to create a new one.
The only way to obtain a new key is to purchase another copy of the game.

Kind Regards,
Ubisoft Technical Support.

found my saved screen shot of old key but it wont unlock the game, so now im so pissed i kicked the stuffing out of some pillows.

Fox_3
07-25-2006, 08:03 AM
Had a similar problem when my harddrive died. Had to redownload Pe2 for free, and ask customer services for a new unlock key.

Ubicom/My Account/My orders/Shipped. Then click on the Delivery Slip #. This will take you to the page to redownload Pe2 for free.

Works fine.

steve_v
07-25-2006, 01:26 PM
If you will contact the online Ubistore, they will send you another key. see http://forums.ubi.com/eve/forums/a/tpc/f/49310655/m/314...131088754#6131088754 (http://forums.ubi.com/eve/forums/a/tpc/f/49310655/m/314103891?r=6131088754#6131088754)

zoinks_
07-25-2006, 03:59 PM
you should've named the thread "pass the buck".