View Full Version : I'm unable to connect the multiplayer with my user

03-25-2011, 07:10 AM
Last Friday I bought Assassin's Creed Brotherhood:Codex Edition for PC.But, I can't access the multiplayer. The problem is not in my computer or my internet connection, it's a problem with my user.
When I try to connect with my user to the multiplayer, the following notification comes:

If you can't see the notification, this is what written in it: "The sign-in has failed! Verify your installation and Internet access."In the beggining I thought it was a problem with my internet. But when my friend played the multiplayer in my computer with HIS user, the multiplayer worked perfectly(By the way, we enjoyed very much and I can't wait until I will be able to play the multiplayer with MY user).I'm pretty sure it's a bug with my user. I would like you to fix this problem (There is a problem only with the multiplayer. The Singel Player and Uplay are working perfectly).
How can I fix this problem? =|

03-25-2011, 01:02 PM
Please try contacting Ubisoft Support. The link is in my signature. http://forums.ubi.com/images/smilies/16x16_smiley-wink.gif