View Full Version : How to activate my under 13 account?

10-04-2011, 11:08 AM
You have created your account, started to play and an activation email has been sent to your parents.

Here is what you need to do to activate your account!

1) Your parent must open the activation email (check in junkbox if you can't find it in the inbox) and click on the activation link.

2) A pop-up appears, you parent has to enter your birth date, accept term of use and click on the pink button.

3) On the login page, if your parent has a Ubisoft account, he can login with his account if not, he has to register with a new account. He should not use your account info. You'll have your own account and your parent will have his. http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

4) once your parent has created his own account and logged in, your activation will be valid!

Hope it is clearer for you now. Don't hesitate if you have extra question on the activation process!

10-05-2011, 11:44 AM
Once your account is activated make sure you turn off the safe chat feature.

There's a pen in the speech bubble beside of your head shot, press it to begin chatting away!

10-05-2011, 01:54 PM
THANK YOU SOOOOOOOOOOOOO MUCH FOR MAKING THIS THREAD! My mom and I had figured this out before this....but it took a WHILE! Because after she entered my date of birth, it said I couldn't log in...so then she had to make and account...

Yeah its a big process http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

10-09-2011, 08:10 AM
Thanks. I have been a little confuzzled so later today my mom and I will activate my account!

10-09-2011, 08:35 AM

10-09-2011, 09:57 AM
perfect but what is the difference of an activated account and a non activated one

10-10-2011, 07:55 AM
Activated basically just means that your parents have given you permission to play the game and use chat. http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

10-13-2011, 02:05 PM
Why is that needed?

10-13-2011, 08:31 PM
If you are under 13 your parents have to approve of the sites that you sign up for. Some sites won't let you sign up for them at all if you are under 13. This is why the parents need to activate your account. So, they know what site you are using and approve of it.

10-17-2011, 08:02 AM
But I did'nt get any email like that.And I'm under 13.Why am I out of this?

10-17-2011, 02:56 PM
We may not have a valid email address for your parents. Go to the main website without playing the game and you may get a popup that asks you to update your personal information. Try giving us a valid email address there.

10-17-2011, 05:01 PM
well everytime i click activate account after i log in it says error everytime so then i wait a week same thing so i just gave up and for some reason i can't click the help button to get the help ticket

10-17-2011, 05:09 PM
why do you have to do this