View Full Version : Errors during installation - sounddecompress.exe

09-27-2005, 01:50 PM
During installation this error message popped up:

Runtime Error
Cyan Worlds\Myst V End of Ages\sounddecompress.exe
The application has requested the runtime to terminate it in an unusual way. Please contact the application support team for more information.

After Installation finished, I got this message:
Errors occurred during the installation.
One or more errors occutred during the copying of files. (files1) Please refer to the install log for additional information.

The LOG.TXT file contents:

(Sep 27, 2005 1:49:11 PM), Install, com.installshield.product.actions.Files, err, java.io.IOException: Data error (cyclic redundancy check)
java.io.IOException: Data error (cyclic redundancy check)
at java.io.FileInputStream.readBytes(Native Method)
at java.io.FileInputStream.read(Unknown Source)
at com.installshield.archive.index.ISInflaterInputStr eam.fill(Unknown Source)
at com.installshield.archive.index.ISInflaterInputStr eam.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at com.installshield.product.actions.Files.copy(Unkno wn Source)
at com.installshield.product.actions.Files.copyFileWi thFileService(Unknown Source)
at com.installshield.product.actions.Files.install(Un known Source)
at com.installshield.product.service.product.PureJava ProductServiceImpl.installProductAction(Unknown Source)
at com.installshield.product.service.product.PureJava ProductServiceImpl$InstallProduct.getResultForProd uctAction(Unknown Source)
at com.installshield.product.service.product.Installa bleObjectVisitor.visitComponent(Unknown Source)
at com.installshield.product.service.product.Installa bleObjectVisitor.visitInstallableComponents(Unknow n Source)
at com.installshield.product.service.product.Installa bleObjectVisitor.visitProductBeans(Unknown Source)
at com.installshield.product.service.product.PureJava ProductServiceImpl$InstallProduct.install(Unknown Source)
at com.installshield.product.service.product.PureJava ProductServiceImpl$Installer.execute(Unknown Source)
at com.installshield.wizard.service.AsynchronousOpera tion.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

After install, I can run the game but it will quit with no error messages after showing the UBISOFT and CYAN WORLDS logo animations.

09-27-2005, 04:10 PM
Take a look at the stickied topics Myst V: Java-related Installation Problem With Win XP (http://forums.ubi.com/eve/forums/a/tpc/f/3471054943/m/1361061163) and Myst V: Clean Boot Install/Re-install With Win XP (http://forums.ubi.com/eve/forums/a/tpc/f/3471054943/m/6171031163).

09-28-2005, 09:54 AM
Yes. I saw that after I posted.

It works now, yay

08-30-2006, 03:04 PM
i dont have sound ingame. maybe because i have some errors with my sounddecompress.exe


can someone send me working sounddecompress.exe?

08-31-2006, 02:06 PM
Try re-installing EoA from a clean boot as detailed in Myst V: Clean Boot Install/Re-install With Win XP (http://forums.ubi.com/groupee/forums/a/tpc/f/3471054943/m/6171031163).

10-01-2006, 12:07 AM
I have same problem as the original poster. However, I have tried both a clear install of the game and of java (several times) and still experience the same problem. Any other suggestions?

10-02-2006, 12:17 PM

Please start another topic in this Forum, and post a DxDiag report in the new topic. Click on the New tab at the top of this page, then click on Discussion.

1. See Posting Guidelines and Myst V System Requirements (http://forums.ubi.com/groupee/forums/a/tpc/f/3471054943/m/4941067943) under POSTING GUIDELINES, To post a DxDiag report for a how-to. Run all of the graphics and sound tests you can before saving the report to a file, and post *all* of the file. If the manufacturer and exact model number of your PC aren't shown under 'System Information' (System Manufacturer and System Model) at the top of the report, also include that information in your post.

2. Describe your problem in as much detail as you can, at the top of your post before the DxDiag report.
-- a. Include all error messages, as exactly as possible.
-- b. Include the contents of the installation log. Use Windows (not Internet) Explorer to look in all of the folders to which you attempted to install EoA - probably C:\Program Files\Ubisoft\Cyan Worlds\Myst V End Of Ages and subfolders - for a Log.txt or <something>.log file. Copy/paste the log contents the same way as for the DxDiag.txt file. (Double-click on the file to open it, right-click anywhere in the text, etc.)