View Full Version : [Ubisoft Store] Why is my Far Cry 6 order not showing up in my order history?

09-01-2021, 09:48 PM
Preordered it last year, went to look for the order number to update my delivery details and suddenly it's no longer on there. I haven't gotten a refund and it's the collectors edition so why would I? I hope it hasn't been cancelled or something.

09-02-2021, 07:34 PM
Hey agender****97, thanks for reaching out!

We're more than happy to assist you with this, however it will involve discussing account related details, therefore we wouldn't be able to discuss it via forums and instead, I would like to ask you to get through to us via one of the channels below instead:

1. Support website (https://support.ubi.com/)
2. Facebook (https://en-gb.facebook.com/UbisoftSupport/)
3. Twitter (https://twitter.com/UbisoftSupport)

Should you have any questions, let us know!