PDA

View Full Version : [Ubisoft Store] Purchasing FC6 Collectors edition



ewan_r_20
06-08-2021, 04:43 PM
I am trying to buy the FC6 collectors edition, but when trying to purchase the item it has came up with a message saying there was a problem with the payment (used 2 different cards, same message), when i phoned up my bank they said there was no issues and that no transaction could seen on the account. If possible i am looking to make this purchase happen ASAP, so if any help is available that would be great

Ubi-Swaggins
06-10-2021, 09:41 AM
Hey ewan_r_20,

I am sorry to hear that you're having issues with your payment for the Collectors Edition.

Regrettably, Forum support is not able to assist with billing issues, so I would advise that you reach out to our website (https://www.ubisoft.com/help) for further assistance.