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View Full Version : Steep - Cannot allow my son to play due to Parental controls



lozs23
03-27-2021, 01:01 PM
I've set him up 2 accounts now one for his real ago and one that makes him 17 but I am still getting:

"these users cannot use this application due to parental controls"

and

"this application can only be used when there are no users with parental control restriction logged in"

This is really frustrating as he will then have to use my main account just to play the game which is not that age restricted. I also cannot link his account to the PSN it says an account is already linked.

UbiKobold
03-29-2021, 09:05 PM
Hey lozs23! I'm sorry that your son has not been able to play Steep on either account, and that you are seeing this error when trying to link the PSN. Please create a support ticket here (http://support.ubi.com/Cases/New) so one of our agents can assist with these issues and get your son onto the slopes!