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View Full Version : Support team don't respond at all



zulu120120
12-10-2020, 02:08 PM
[B][I]spent 100 bucks on immortal Fenyx for my son.. and can't even play it cause you need to have a Ubisoft account..

what Makes it worse is you can't even update the information in your own account without reaching out to the support team.. I can't change the country nor can i change the PS4 Link to my new account .. just straight bs.. :mad:


CASE NUMBER 13547694

ubi-smash
12-19-2020, 06:00 PM
zulu120120: I am sorry for the difficulties you have been encountering with accessing Immortals Fenyx Rising. I looked over your account, and our team was able to update your region set to your account. If you need further assistance with your PSN profile linked, please get back to our team from your ticket so we can help review this further.