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thenabbokiller
10-29-2020, 12:13 PM
Hi, I recently bought Anno 1404 History Edition on Epic Games, but when I try to run the game Ubisoft Connect tells me that I need an activation code for the game. Am I missing something here? I don't recall seein activation codes during my purchase.

Ubi-Froggard
11-01-2020, 01:33 AM
Hey,

You don't need a key when purchasing from Epic. To correct this situation, I recommend the following troubleshooting steps:

Close Uplay fully so it isn't running at all.

Navigate to the Ubisoft Game Launcher cache folder, by default located here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache

Open the cache folder and copy the "ownership" folder to a safe location.

Once you have backed up that folder, delete the "cache" folder.

After deleting the cache folder, please verify the game files within Epic:
- Open Epic
- Navigate to the game in your Library and click the cog icon.
- Click the Verify button once the drop down menu appears.
- After verification, the launch option appears again.

When this has been completed, try launching the game again.