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View Full Version : [Ubisoft Store] Can't activate coupon code - Assassin's Creed Valhalla



pedrro2000
10-23-2020, 02:56 PM
Hi,


A few days ago, when I was about to pre-order, the Gold Edition, for Assassin's Creed Valhalla, using the Ubisoft club discount coupon, 100Club for a discount of 20%, my internet crash, and I couldn't finish the purchase process. Today I tried again (i noticed that 100club was discounted, but I didn't give it much importance), when i try to buy and applying the 20% discount, i have the following message:

COUPON CODE "CLUB-****-****-****-****" CAN CURRENTLY NOT BE ADDED TO YOUR CART.


How can this situation be resolved?

I really wanted the 20% discount

Thanks

pedrro2000

KmarkoPL
10-23-2020, 06:21 PM
What country you are ?
Discount codes do not work in US.

pedrro2000
10-23-2020, 07:17 PM
I'm from Portugal.

But the first time everything was going well, the discount had already been included, I was about to get the data to pay when my internet crash.

UbiKoreanBBQ
10-24-2020, 11:23 PM
Hello pedrro2000! Welcome to the forums. To investigate this issue with your cart and coupon, could you please create a case (support.ubi.com) on our Support site, so that we can check into this further with you? :)

pedrro2000
10-25-2020, 02:06 AM
I already managed to solve it. I had tried to buy through Uplay which gave the problem I described, so tried to go through the online store and I already managed without problems, I already pre-order with the 20% discount.

UbiExcellent
11-01-2020, 11:47 PM
Excellent! I'm very happy to hear that you got this coupon applied to your purchase via the Ubisoft Store website pedrro2000!