View Full Version : [Ubisoft Store] Help with buying and refunding different platforms

09-16-2020, 02:05 AM
I paid for the game, but I am trying to refund because the platform is different, but I did not list it on my purchase list and only came to my email. After checking my account, I paid for a gift certificate.
My game is on the Steam platform and the DLC is on Uplay. I want a refund..Help me

09-20-2020, 09:54 AM
Hi Mr_444!

This forum section is for Assassin's Creed Valhalla. Your issue does not seem to describe what could happen with this game.

If you are seeking a refund for a purchase, please reach out to our team in a support ticket (https://support.ubi.com/).