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welshjgrit
08-20-2020, 10:31 AM
Hello

I recently bought Anno 1404 History Edition on the 7th August 2020 from my Steam Account. it has been playing well until yesterday when trying to start the game and a message come up saying it cannot load because 'There is a problem authenticating the ownership of this product.

anyone have any idea. help would be greatly appreciated

Many Thanks

Josh

Ubi-Com_Raven
08-25-2020, 09:21 AM
Hey, I have sadly never heard of this issue before, but it sounds like it may be a problem that Steam customer support needs to take a look at. Sorry!