View Full Version : Crash issue post TU2.1.0

07-16-2020, 02:39 PM
Thank you for reporting the crash issues on Ghost Recon Breakpoint, we apologize that is has continued since yesterday. Our teams are looking into this as our top priority to fix it as fast as possible. We will give you an update as soon as we can.

07-16-2020, 06:15 PM

We are continuing to investigate the reported crashes on all platforms as our top priority. To ensure everyone has enough time to earn the rewards, we are extending Live Event 2: Resistance! until August 7 @ 9 AM UTC.

We will provide updates as we progress on this issue to this forum post.

While we are working on a fix, we have seen a few workarounds suggested by community members:

- Try to play with another profile.
- If the game loads correctly, log out from the game's start menu.
- On the initial start screen of the game press Y or Triangle to switch to your actual profile/ game.

We apologize for the frustration this issue is causing and are working on it as quickly as possible.

/The Ghost Recon Team

07-20-2020, 10:57 AM
The team is still investigating the crashes after TU 2.1.0.

While we work on this issue, some community members have suggested the following workaround for PS4 players experiencing it:

1) Create a new PS4 profile.
2) Access the game from this new PS4 profile.
3) When prompted to log into Ubisoft, log in with the usual account.
4) Go through the opening cinematic.
5) Once in control of the character, access the pause menu and log out.
6) Log back in your usual PSN account.
7) Close and reopen GRB and it should prompt for the Ubisoft account again, log in the Ubisoft account.
8) The error should not appear this time.

Apologies for the inconvenience this issue is causing. We will keep posting updates on its development as we have them.

/ The Ghost Recon Team

07-21-2020, 07:30 PM

To update you on the crash issue across platforms that has emerged after TU 2.1.0 we are finalizing a solution that will be implemented in a Hotfix ASAP.

We will share the date with you as soon as we can confirm it.

/The Ghost Recon Team

07-22-2020, 06:29 PM
We will be performing a maintenance on Friday, July 24 at 9:00AM UTC to deploy a hotfix for the crash issues post TU 2.1.0.

Platforms: PC, Xbox One, PS4, Google Stadia.

Maintenance details and updates >> https://ubi.li/tAxWr