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coolking531
07-07-2020, 08:17 PM
Hi,

Anno 1503 crashes for me when trying to save the game.

Kind regards,
Jeffrey

Ubi-Thorlof
07-10-2020, 09:59 PM
Hey coolking531,

sorry to hear you're having issues while saving the game.

Could you please make sure you're launching the game with admin rights to make sure the game has the permission to save data (the savegame) on your PC?
Please also check your antivirus program and firewall to make sure neither of them is blocking the game from saving.

coolking531
07-14-2020, 01:43 PM
Hi,

When forcing it to run as admin it still doesn't work, i have no extra firewall (except ms defender running.

Ubi-Raziel
07-14-2020, 04:36 PM
Hi,

When forcing it to run as admin it still doesn't work, i have no extra firewall (except ms defender running.

Hello!

Please make sure Uplay and Anno are both whitelisted by Windows Defender, just in case that is the issue.

I would also like to suggest the following steps -

- Verify game files: https://support.ubi.com/en-GB/faqs/000025650/
- Disable background applications: https://support.ubisoft.com/en-GB/faqs/000025721/

That will make sure the game files are healthy and there's no other software that could cause a conflict.