View Full Version : Anno 2070 - missing content complete edition

05-22-2020, 07:20 AM
so I just got the Ubisoft support to shift my game from my old Uplay Account to my new one. Apparently, when I check in the games menue, theres almost none of my bonus content anymore. I bought the complete edition ones upon a time on steam. Well I checked on my old account (access is still given) and there, all the bonus content is still there.
When i click purchase bonus content in my new accounts game, it leads me to steam telling me that I have the stuff already.
Anyone havng an idea or struggelling with similar issues?

05-22-2020, 08:30 PM
Hi Ollilicious! I would go ahead and contact Support again and explain the situation to them, they may be able to further assist in getting your bonus content moved as well.