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ashen22020
04-06-2020, 09:24 PM
Both my joy cons are perfectly fine when playing other games, and the game can respond to both joy cons. However, one of them doesn't work during gaming (0 score).

UbiKoality
04-28-2020, 10:21 PM
Hello ashen22020! I'm sorry to hear that you're having trouble with your joy-cons in Just Dance 2020. Nintendo has a really helpful support article (https://en-americas-support.nintendo.com/app/answers/detail/a_id/22513/session/L3F2LzEvdGltZS8xNTg4MTA4NjQyL2dlbi8xNTg4MTA4NjQyL3 NpZC9mVXBoVzlqZ0tVeUYwVnlncGhpdmxkdGtWcmpKdTJzSFNP cHlOcnpjQzJvVEhFcjE4WTRNSUVHWkU2a25kZFZXTUtNTWlkcW 5kR1pDZlY3YU1JcGtDeUk5dlVQWWlzNm1mcUl3YTZFa2ZjTWti VXRMNlNFSlJJSXclMjElMjE%3D) that provides troubleshooting steps to complete when your joy-cons are not responding correctly.

You can contact our team at support.ubi.com or on Facebook (facebook.com/UbisoftSupport) and Twitter (twitter.com/UbisoftSupport) for further assistance if needed. Thanks! :)