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stigobert
03-21-2020, 05:22 PM
Hej as we say in Sweden.

I bought Anno2070 Complete Edition a couple years ago but did not played alot and uninstalled it. Now I have reinstalled the game and it says I have the game but that the key is used by an other acount thoug my Uplay acount have the key i got at purchase from Gamersgate

UbiChrisMANG
03-21-2020, 07:56 PM
Hi stigobert, welcome to the forums! Our Support Team handles that kind of thing. There are a few ways to reach them:

If you would like to submit a Support Ticket for help you can do so here:
https://support.ubi.com

You can also reach out to our Facebook and Twitter Support pages here:
https://www.facebook.com/UbisoftSupport/
https://twitter.com/UbisoftSupport

Stick around and enjoy the forums, and enjoy the game!

Sempris2008
03-22-2020, 08:52 AM
Yeah, submit a ticket and wait for a month until they ask you some question to wait an another eternity.
Forget about this game, it is not properly supported. although it is a shame.