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live1234567567
11-03-2019, 11:06 PM
i know that my password i correct. and that the mail is correct but i still cant log in. it says the pass is incorrect. and when i try to change password i dont even get the mail to do it. pls help!

UbiCovah
11-03-2019, 11:15 PM
Are you able to access your account here (account.ubisoft.com)?

live1234567567
11-03-2019, 11:22 PM
nope

live1234567567
11-03-2019, 11:23 PM
it would be great if there just was a way for me o reset my password but the mail dosent send to me for some reason.

UbiCovah
11-03-2019, 11:26 PM
It looks like you have now successfully activated the account. Did you receive the reset password link?

live1234567567
11-03-2019, 11:28 PM
omg yes it did. thanks for the help!

UbiCovah
11-03-2019, 11:29 PM
Yay, we did it! Thanks for the update and glad to hear you can now access your account ;)

live1234567567
11-03-2019, 11:29 PM
but now i cant log in becuse i got a suspension becuse i tried to log in too many times ;(

UbiDork
11-06-2019, 03:11 AM
live1234567567: Hey there, live1234567567! This lock should have lasted for about an hour and 15 minutes, but if it continues to last, please let us know!