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Ubi-Bumble
10-03-2019, 08:00 PM
Hey Assassins,

The October Helix Rift Sequence has arrived!


https://i.imgur.com/JcWcwNH.png

We're also excited about this first inbox message! Let us know what you think about the new feature. :cool:

Bumble

ECVA
10-03-2019, 08:22 PM
Excellent! I love your hard work!

AqqppA
10-03-2019, 08:38 PM
I would love to see more info in the picture such as sync heroes and FHC heroes. Great work anyway.

S.dedurantem
10-03-2019, 08:56 PM
İ would like to take this as a chance to tell u that i consider buyümg helix bur i am in Turkey and because of currency rate ur prices are too high thats why i wait discount other popular games a lot cheaper why this pricing policy thnx for great game i played all games on playstation except odyssey

IRALLANA1
10-03-2019, 08:58 PM
I would love to see more info in the picture such as sync heroes and FHC heroes. Great work anyway.

Totalmente de acuerdo: un poco más de información. Cuesta mucho reunir créditos de helix y estaría bien conocer más detalles

obijuan1967
10-03-2019, 09:13 PM
Ok 👍🏻

Ripi_
10-03-2019, 09:23 PM
Good job!

How long should we watch to get Enzo’s shards ?

rauljimenezgui
10-03-2019, 09:28 PM
Good work!!

Dustinjmt1986
10-03-2019, 09:32 PM
When you purchase a DNA cube it would be nice if you would lessen the chance of getting heros that are already maxed out.

creed111685
10-03-2019, 09:43 PM
When you purchase a DNA cube it would be nice if you would lessen the chance of getting heros that are already maxed out.
Ma il fixed per ezio auditore quando?

shop5446BF365
10-03-2019, 09:45 PM
The schedule looks great! Would it be possible to add Animus challenges to the calendar? It would be nice to be able to prep for those.

paoleme
10-03-2019, 09:48 PM
Me encantó esta nueva mejora en el juego.

SteveKu489
10-03-2019, 10:03 PM
Sehr sehr geile Idee 👍💪

FamTaiZeR
10-03-2019, 10:04 PM
Мне очень нравится игра, можно добавить друзей и сражаться кланами.

LesCastagnettes
10-03-2019, 10:07 PM
@Ubi-Bumble
Il serait temps de pouvoir faire autre chose avec les surplus d’ADN... une fois qu’on est au Max, il ne serve pratiquement plus on fait seulement les accumuler comme le bois et la pierre qui sont complètement inutiles mais qu’on doit produire pour faire la quête...
Et puis, c’est pour les pièces, on ne peut clairement pas en accumuler suffisamment à chaque jour. Pourtant il en coûte de plus en plus pour augmenter les qualités de nos héros. À partir de niveau 4 c’est déjà 275k pièces...
Ce jeu ressemble beaucoup à Pokémon, accumuler les assassins, mais rien a faire avec. Il manque de diversité dans le jeu, pour quand les nouveaux modes de jeu? Exemple jeu en Coop. Ou Duel...
J’espère que ce message sera entendu!
Merci

FrostyPanda101
10-03-2019, 10:07 PM
I'm also excited about this first inbox message.

GreatNebula4228
10-03-2019, 10:11 PM
It’s pretty kool keeps everyone up today I look forward to more fun in this game

Semor912
10-03-2019, 10:16 PM
Does anyone know why Altaïr’s special skills have been downgraded? Can anyone help me to figure it out?

LORD_NlMROD
10-03-2019, 10:24 PM
At least for me, the in-game message remains "unread".

tolloweb
10-03-2019, 10:28 PM
Great job!! Well done

wrathRaf
10-03-2019, 10:37 PM
They only do this because of the dataminers lol. Even they have better informations and well presented than this vague post. Still, the message board is pretty cool. Although I don't know why this is not their first priority when most other games have this function from the start despite the one year long beta testing...

hadji542
10-03-2019, 10:42 PM
Nice game. I love assassins games.

Tresa20102010
10-03-2019, 11:32 PM
Hey Assassins,

The October Helix Rift Sequence has arrived!


https://i.imgur.com/JcWcwNH.png

We're also excited about this first inbox message! Let us know what you think about the new feature. :cool:

Bumble

Wonderful thanks for the information and the new features!!! Awesome work guys 👏👏👏

Cheng179
10-04-2019, 12:25 AM
Good job, love your hard work!

StomSpringfield
10-04-2019, 01:19 AM
How to delete inbox letter,kora :v

AC_TEMPLIER
10-04-2019, 01:26 AM
Hey Assassins,

The October Helix Rift Sequence has arrived!


https://i.imgur.com/JcWcwNH.png

We're also excited about this first inbox message! Let us know what you think about the new feature. :cool:

Bumble

Very nice 🤩👍

tbreds
10-04-2019, 01:51 AM
I would also like to see more details, such as heroes required and rewards. Thank you for such a fun app.

Herr_Vlad_666
10-04-2019, 02:10 AM
Awesome job, congratulations

usal3
10-04-2019, 02:13 AM
Please. If nothing is true and everything is permitted, then we need at least one new sword. With the addition of Darius we will have 3 assassination shadow characters that use swords and (though we have rebellions edge) they dont get a 5 star sword. My favorite of them, Altair ofcourse, is stuck weakened by the lack of a better weapon. Gotta fill the weapon gaps. Great game folks. Keep it up!

Tresa20102010
10-04-2019, 02:14 AM
Nice Job

buggi111
10-04-2019, 04:42 AM
О чем вообще ведут тут разговор ?

LordDragonite21
10-04-2019, 06:11 AM
Does anyone know why Altaïr’s special skills have been downgraded? Can anyone help me to figure it out?

I would like to know this also.

Yonkyjisa
10-04-2019, 06:16 AM
Hi there is an error om sell mode where you can only click 1 by 1 and cannot press an hold for multiple items on ios device

Saxoman91
10-04-2019, 08:27 AM
On verra à l’usage , déjà très pratique pour être alerter lorsque vous mettez une news dans le forum

ntinosssj4
10-04-2019, 12:46 PM
perfect

rauljimenezgui
10-04-2019, 04:09 PM
Shao has the same problem that before the update. Using 100% hiding it fails. Great graphics in this new story. Please fix shao,s and give ezio,s DNA

Ubi-Bumble
10-04-2019, 04:14 PM
I would like to know this also.

Altaïr was overpowered as his skills had a 100% chance of success even at rank 1. The nerf was necessary but the Legendary Eagle remains as powerful as his legacy!

Ubi-Bumble
10-04-2019, 04:15 PM
Hi there is an error om sell mode where you can only click 1 by 1 and cannot press an hold for multiple items on ios device

We are aware of this and are working on a fix for a future update. :cool:

Black-White2019
10-04-2019, 06:57 PM
Ma il fixed per ezio auditore quando?

I liked that Lucas said the word "malakas", :D
Ok, seriously now, you did an awesome job!
Keep going!

Claud_Torens
10-04-2019, 08:37 PM
I have been playing ACR for a very long time and this update is something amazing. It helps bring community together and link different AC universes together.
Mailbox idea is great to make comms with players easier from within game.
Well done guys

miggue1403
10-04-2019, 09:47 PM
Gracias por tu información tan importante e influyente y más por tu tiempo para los gamers

SigeriusKazri
10-04-2019, 10:51 PM
Both good, thank you very much! 😸

mozroc7
10-05-2019, 05:38 AM
I noticed this too.

Amber22598
10-05-2019, 07:46 AM
There isn’t a feature on this game that anyone can really complain about. It all comes down to whether or not this game is your style of game play you enjoy or not. If it is, then this game rocks! Best game for 2019 hands down. I might have to say second best but I can’t because even though I purchased the Assassin Creed Infinity, it’s still never worked on my phone sadly. Anyhoo! Thanks for all your hard work in making sure we receive a kick *** game playing experience!

matmar1994
10-05-2019, 09:47 AM
Hey Assassins,

The October Helix Rift Sequence has arrived!


https://i.imgur.com/JcWcwNH.png

We're also excited about this first inbox message! Let us know what you think about the new feature. :cool:

Bumble

Good to have the sequence of Events
We should need more details of it
I think is a good idea to add Another room To create money... io have no much money :(

Aalders.hf
10-05-2019, 10:37 AM
A much needed and appreciated new feature. With the added benefit, I can see my competitors 😈

AvaKaze
10-06-2019, 06:53 AM
Thank you for the constant updates! I’m grateful you are keeping it fun. Looking forward to more interesting future add-ons!


Hey Assassins,

The October Helix Rift Sequence has arrived!


https://i.imgur.com/JcWcwNH.png

We're also excited about this first inbox message! Let us know what you think about the new feature. :cool:

Bumble

MisterMojito
10-06-2019, 02:32 PM
Well, the Helix event is great. But how is it possible that a player already has 3 mio points? Rank 1 in my list is a player which did 1 mio points already after 6h at first day and increasing each day the points by 1 Mio, so at moment already nearly 3 Mio. From my opinion this behavior looks really strange and either he is rich or maybe stupid because of investing such amount of Helix useless for this points amount.. At least it's destroying the fun completely...

KirovClass14
10-06-2019, 05:39 PM
Hey Assassins,

The October Helix Rift Sequence has arrived!


https://i.imgur.com/JcWcwNH.png

We're also excited about this first inbox message! Let us know what you think about the new feature. :cool:

Bumble
Good

SuperDan25
10-08-2019, 04:29 PM
I just had a question about the Purple Hero cubes. Can I save up from one event to the next?

For example, right now I have enough cubes to buy a Murat cube. But I want to save up to buy Altair cubes in the next event. If I don’t spend any cubes during the Murat event, will I have the same amount of cubes I earn now, to later spend on Altair?

k3nn3thck
10-09-2019, 07:01 AM
Pretty sure it's not possible

Rizal49aip
10-09-2019, 11:00 AM
Thanks for good game, hope all going well for the next update.

SuperDan25
10-09-2019, 11:28 AM
Pretty sure it's not possible

I think I’m gonna try it just in case😂, but thanks though.

melm4cer
10-09-2019, 01:30 PM
Thx for the great work.
So far I have only two problems:
First I have a hard time to get the required assassins strong enough for the helix.
Currently on lvl 33 w/ & 40 assassins still get only stage 2 & 3 partly.
But the preview helped me to focus on the right ones.
Second is a minor bug. It happens when I start Revolution from an android message. When I collect the headquarter from top to bottom row, Revolution hangs after collecting the last row.
I have medicine, kodex & messages in top row.
Money in the middle row
In the bottom row is my kodex based education where I raise the stars. Sorry, I have a non English version.
When I revise the collection order it works fine.

Ubi-Bumble
10-09-2019, 02:05 PM
I just had a question about the Purple Hero cubes. Can I save up from one event to the next?

For example, right now I have enough cubes to buy a Murat cube. But I want to save up to buy Altair cubes in the next event. If I don’t spend any cubes during the Murat event, will I have the same amount of cubes I earn now, to later spend on Altair?

No, each Featured Hero Token is unique to the specific Featured Hero. So you will not be able to spend a Murat DNA Token on an Altair DNA Cube.

Any unused Featured Hero Tokens will be stored for the future. However, you will not be able to see how many Tokens you have saved in your inventory until the next time the Featured Hero Cube is available again.

Hope this helps! :cool:

Ubi-Bumble
10-09-2019, 02:15 PM
Thx for the great work.
So far I have only two problems:
First I have a hard time to get the required assassins strong enough for the helix.
Currently on lvl 33 w/ & 40 assassins still get only stage 2 & 3 partly.
But the preview helped me to focus on the right ones.

Upgrading your Hero stats in the Elite Training Room, equipping higher tier Gear Items, training your Hero in the Training room, etc. will all increase your Hero's Power Score. Keep at it!



Second is a minor bug. It happens when I start Revolution from an android message. When I collect the headquarter from top to bottom row, Revolution hangs after collecting the last row.
I have medicine, kodex & messages in top row.
Money in the middle row
In the bottom row is my kodex based education where I raise the stars. Sorry, I have a non English version.
When I revise the collection order it works fine.

This sounds like something you should report to our support team through the game (Tap More > Options > Support > Customer Support or http://support.ubi.com/cases/new). They can conduct tech troubleshooting.

melm4cer
10-09-2019, 08:14 PM
Upgrading your Hero stats in the Elite Training Room, equipping higher tier Gear Items, training your Hero in the Training room, etc. will all increase your Hero's Power Score. Keep at it!

Thx. I am working on this.


This sounds like something you should report to our support team through the game (Tap More > Options > Support > Customer Support or http://support.ubi.com/cases/new). They can conduct tech troubleshooting.

capkris
10-10-2019, 02:24 AM
I much prefer the animus.mobi format to this oversimplified calendar with next to no information. Why is this being posted when animus.mobi is already out and now seems like it is being cut down?

LordDragonite21
10-10-2019, 08:49 AM
Hey Assassins,

The October Helix Rift Sequence has arrived!


https://i.imgur.com/JcWcwNH.png

We're also excited about this first inbox message! Let us know what you think about the new feature. :cool:

Bumble



Can you please tell me why when we get to the third drop of DNA cubes for the helix event (DPS all stars now but others in the past also) it doesn’t follow what it’s “advertised”?

Example: on the third drop there are 2 options for Rodrigo (1 DNA fragment for 12.34% and 3 DNA fragments for 37%) and 3 options for Murat (12.34% for 3 DNA fragments, 37% for 6 DNA fragments and 1.32% for 30 DNA fragments). Yet when I do drop 3 I get two 1-DNA fragments for Murat on two of the three DNA fragments I’m given?

This also happen with Alexios and other heroes.

Thank you for your time and all the hard work.

SuperDan25
10-10-2019, 11:29 AM
No, each Featured Hero Token is unique to the specific Featured Hero. So you will not be able to spend a Murat DNA Token on an Altair DNA Cube.

Any unused Featured Hero Tokens will be stored for the future. However, you will not be able to see how many Tokens you have saved in your inventory until the next time the Featured Hero Cube is available again.

Hope this helps! :cool:

It does, thank you!

czork
10-11-2019, 02:17 PM
What are the cubes for? [purple ones] there is no way to redeem them.

gofrygofry
10-11-2019, 02:49 PM
Cubes are for Alexios. I'm pretty sure you will be able to open them at some near point in the future.

profutur1971
10-11-2019, 11:39 PM
Hey Assassins, évolution and praticable function in the game ! Thanks at UBISOFT !

The October Helix Rift Sequence has arrived!


https://i.imgur.com/JcWcwNH.png

We're also excited about this first inbox message! Let us know what you think about the new feature. :cool:

Bumble [/FONT][/SIZE][/QUOTE]

profutur1971
10-12-2019, 12:21 AM
Bravo pour le travail des équipes d' UBISOFT qui font le maximum afin d' améliorer et d' optimiser le jeu dans le temps et dans tous les domaines ! Félicitations à toutes et à tous et bonne continuation ! Cordialement Profutur

Grof_Ur
10-12-2019, 02:40 PM
Kiváló! Imádom a kemény munkádat!

Ghoston911
10-12-2019, 06:45 PM
When can I exchange cubes in the Eagle's Shadow event?

Albanach2019
10-12-2019, 07:45 PM
Cubes are for Alexios. I'm pretty sure you will be able to open them at some near point in the future.


What are the cubes for? [purple ones] there is no way to redeem them.
I had wondered the same and I think this was part because cube tokens from last event overlapped by a day. I now have over 9000 Alexios tokens but no way to redeem... 😕

Albanach2019
10-12-2019, 07:57 PM
I had wondered the same and I think this was part because cube tokens from last event overlapped by a day. I now have over 9000 Alexios tokens but no way to redeem... 😕

I raised a support ticket to see if we can find out how/when we can cash these in...

shakemyass
10-13-2019, 08:32 AM
I had wondered the same and I think this was part because cube tokens from last event overlapped by a day. I now have over 9000 Alexios tokens but no way to redeem... 😕

Same problem here ...20000+ purple cube tokens, but no way to get Alexios dna...

TWYG
10-13-2019, 04:54 PM
Pourquoi ne puis-je pas récupérer mes points d'adn de ma faille depuis le début de la faille?
Merci de répondre et pour le jeu très addictif 😄

Albanach2019
10-14-2019, 01:53 PM
Same problem here ...20000+ purple cube tokens, but no way to get Alexios dna...
I ended up with around 22,000 of these and had wondered if in the end these would carry into next event. I’m kicking myself I did not screenshot my total since the purple shards are now noted as “Ezio DNA Code tokens” and my total reset to ZERO! This is so frustrating and misleading. Why offer the reward when it cannot be cashed in!!? 😡

Xr7713
10-14-2019, 03:48 PM
I ended up with around 22,000 of these and had wondered if in the end these would carry into next event. I’m kicking myself I did not screenshot my total since the purple shards are now noted as “Ezio DNA Code tokens” and my total reset to ZERO! This is so frustrating and misleading. Why offer the reward when it cannot be cashed in!!? 😡
Same thing for me, hope it will be fixed soon🤔

Albanach2019
10-14-2019, 05:27 PM
Same thing for me, hope it will be fixed soon🤔

Okay there are so many forums and threads but in a search I just did I found a post from UbiBumble about a patch I think for the Google version of the game but within the text of that is the following:

Please note:
Due to this issue, there are Featured Hero Tokens in the Helix Rift Event rewards that were not intended (as you can see from the Helix Rift Sequence there was no Featured Hero Cube scheduled for THE EAGLE'S SHADOW), so there will be no Alexios Featured Hero Cube in the Shop. Any Alexios DNA Tokens you collect will be saved in your inventory and you will be able to redeem them the next time the Alexios DNA Cube is available in the Shop.


So our Alexios credits should be restored for us when Alexios next appears as a featured Hero Cube... 📅

Trixy525
10-14-2019, 06:31 PM
Ho avuto anch'io il problema dei cubi viola accumulati più di 20.000 e visti ripristinati a 0 😕 spero che si risolva

Xr7713
10-15-2019, 12:34 AM
Okay there are so many forums and threads but in a search I just did I found a post from UbiBumble about a patch I think for the Google version of the game but within the text of that is the following:

Please note:
Due to this issue, there are Featured Hero Tokens in the Helix Rift Event rewards that were not intended (as you can see from the Helix Rift Sequence there was no Featured Hero Cube scheduled for THE EAGLE'S SHADOW), so there will be no Alexios Featured Hero Cube in the Shop. Any Alexios DNA Tokens you collect will be saved in your inventory and you will be able to redeem them the next time the Alexios DNA Cube is available in the Shop.


So our Alexios credits should be restored for us when Alexios next appears as a featured Hero Cube... 📅

Good news 😅 thanks

Darwinpg-one
10-15-2019, 05:27 PM
Excelente trabajo

Ubi-Bumble
10-16-2019, 01:18 PM
Same problem here ...20000+ purple cube tokens, but no way to get Alexios dna...

The Alexios DNA Tokens were not intended to be there (they ended up in the Helix Rift Event due to a mix-up involved with the Version 2.6.2 update issue) which is why there was no matching Alexios Featured Hero Cube in the Shop. Don't worry, any Alexios DNA Tokens you collected will be saved in your inventory and you will be able to redeem them the next time the Alexios DNA Cube is available in the Shop.:o

vegard32
10-16-2019, 04:06 PM
I love the game. It was a little while since I played it is nice a good messaging system in place

Bandolers
10-16-2019, 10:59 PM
İ would like to take this as a chance to tell u that i consider buyümg helix bur i am in Turkey and because of currency rate ur prices are too high thats why i wait discount other popular games a lot cheaper why this pricing policy thnx for great game i played all games on playstation except odyssey

I just buy créditos Helix but its impossible yo buy al the time say try to connect, Who can help me!!!!!!

BaymaxC
10-17-2019, 06:13 AM
I want to migrate my game to new device but whenever I try to login with Facebook account it prompts with availability of a "cloud saved game" which starts from the beginning. I am just unable to tie my progress for migration and I do not want to start from beginning either.

Ubisoft did not make any progress on my case for more than a week. Is it time to ditch the game? Or is there any other way to migrate?

Lalunabianca
10-17-2019, 06:24 AM
Ciao
Ho comprato un pacco da 5,49
Ed uno da 10,49 ma entrambi non sono andati bene
L addebito mi è stato fatto
Ma gli helix no
E continua adesso a uscire una dicitura di collegamento non riuscito
Annulla. Vai on Line
Anche d’utente il giorno
Help aiuto

Bandolers
10-17-2019, 01:20 PM
He comprado créditos y me dice que conecte al wifi, vaya donde vaya siempre tengo conexión de wifi y funciona de maravilla. En el pasado juego de Helix ganes 20.000 puntos y no pude canjearlos porque no salió el dibujo para obtener los puntos. Esto quien lo arregla????? Como contacto con un supervisor, administrador del juego??????
Gracias

Ubi-Bumble
10-17-2019, 02:16 PM
I want to migrate my game to new device but whenever I try to login with Facebook account it prompts with availability of a "cloud saved game" which starts from the beginning. I am just unable to tie my progress for migration and I do not want to start from beginning either.

Ubisoft did not make any progress on my case for more than a week. Is it time to ditch the game? Or is there any other way to migrate?

Our support team is currently working through all tickets as soon as possible and your patience is appreciated.

Ubi-Bumble
10-17-2019, 02:17 PM
Ciao
Ho comprato un pacco da 5,49
Ed uno da 10,49 ma entrambi non sono andati bene
L addebito mi è stato fatto
Ma gli helix no
E continua adesso a uscire una dicitura di collegamento non riuscito
Annulla. Vai on Line
Anche d’utente il giorno
Help aiuto

The issue you seem to be experiencing is something our support team can investigate. Contact our support team through the game (Tap More > Options > Support > Customer Support) and they will be happy to assist you.

martinblanch85
10-17-2019, 11:02 PM
Is there any news about giving players who end the region 5 the Ezio's DNA promised instead of Aguilar??

ipremacha
10-20-2019, 04:04 AM
Spent more than USD100 and all i get is some common recruit.. :nonchalance:

Ima_Smakya
10-21-2019, 04:05 AM
Sorry to hear that. Stop paying them until they fix the broken content like I did.. Maybe once disappearing rift and helix tokens, and intel, black assassins and boxes are fixed they'll get on the ball.
As it is spenders are rewarding them for not fixing known issues!

gorgonzola65
10-24-2019, 05:02 PM
This was very helpful to make sure that my heroes were ready ahead of time for their events.

Will we be getting a list for November?

Ima_Smakya
10-25-2019, 12:22 PM
Spent more than USD100 and all i get is some common recruit.. :nonchalance:

I forgot to mention:
If you go into DNA Cubes in the shop and click the "i" botton, you'll see tables with the drop percentages. Legendary DNA is low, and the others get slightly higher. Common is a 50% chance. It's easier to do the missions and buy each assassin's DNA when they appear in the shop.

StuntmanDan84
10-26-2019, 02:44 PM
@gorgonzola I maintain my own spreadsheet of which heroes are needed, the power levels they need and rewards etc. It’s not quite complete as a few events haven’t cycled since the tiers were introduced. But it means I know who to train, etc. Aside from the mid-week events most of the other required heroes are at rank now. The latest being Altair. That was a pain on grandmaster as to get him at rank 3 to 2200 required tier 4 gear and level 45. At least he’s quick to train. Of course he’s only good for rushing it. He’s be far too weak to actually do the mission.

I will look at making a list of required heroes and their power level and post it on the forum.

gorgonzola65
10-27-2019, 04:25 PM
Thanks Stuntman. But my point is that knowing the order the events will happen means I can train the correct heroes up to several weeks in advance.

capkris
10-27-2019, 08:41 PM
Nice, but how do I go to the November calendar. I'm more interested in knowing when each event will occur next. For instance; when will the next "A war in the shadows" event be?

Ubi-Bumble
10-28-2019, 03:21 PM
Nice, but how do I go to the November calendar. I'm more interested in knowing when each event will occur next. For instance; when will the next "A war in the shadows" event be?

We will be posting the November Helix Rift Sequence soon!