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View Full Version : Still no Challengers on map after Crash&Sunburn update (PC)



TeriXeri
09-25-2019, 09:16 PM
I did play the game multiple times since the update, left and joined the map many times.

I also don't get a Challengers Filter at all on the map :

https://i.imgur.com/hPcCn4t.jpg

https://i.imgur.com/sPzLgRQ.jpg

https://i.imgur.com/glLILxS.jpg

https://i.imgur.com/BNKrUNl.jpg

First time Challengers disappeared was around 90, then after some months (and a clean PC windows install), they were back, and did around 110 more, and now they are gone again for a while.

That's why it says 208 Challengers defeated, but they are NOT on my map right now at all.

TeriXeri
10-10-2019, 01:14 PM
No answer for the Challenger issue?

It's been over 2 weeks I posted this and sent a ticket (09816106, no reply yet??)


Trying to get this figured out , so this can be fixed for everyone.

Ubi-Mark.
11-06-2019, 04:24 PM
Hello TeriXeri,

Sorry to hear that and apologies for the delayed reply. As I can see, your case has been sent to the responsible team for further investigation. Once it's resolved, you will receive a reply. Apologies for any inconvenience caused. Just out of curiosity, did the recent update fix the issue?

TeriXeri
11-07-2019, 01:40 PM
Just out of curiosity, did the recent update fix the issue?

It did not fix this, challengers are still not on my map, and the filter is still not in the list either.

The only time I got challengers back was when I had to reformat my entire PC/Windows.

I don't know if that means if it's savegame related, but so far challengers have disappeared twice like this now and stayed away for months until that one time I reformatted my PC (not just simply reinstalling windows/game, tried that, didn't fix it)

Ubi-Raziel
11-20-2019, 05:21 PM
It did not fix this, challengers are still not on my map, and the filter is still not in the list either.

The only time I got challengers back was when I had to reformat my entire PC/Windows.

I don't know if that means if it's savegame related, but so far challengers have disappeared twice like this now and stayed away for months until that one time I reformatted my PC (not just simply reinstalling windows/game, tried that, didn't fix it)

Hello! I have taken the time read your forum thread, as well as your support ticket regarding this issue.

After a lot of in-depth testing we have been unable to reproduce this issue. If a challenge is won it will simply move to a different track, however if it lost it will reappear shortly after completing some normal tracks.

The fact that a clean install of Windows seemed to temporarily resolve your issue is curious.

Please make sure to follow the steps in this FAQ: https://support.ubi.com/en-gb/faqs/000025947/

That will make sure there are no permissions issues and also allows you to test the game without any other third party software running. This is of course a long shot, but certainly a worthy step to try considering how long this issue has been occurring.

Do you perhaps have a friend that players the game on PC? You could try launching the game on your PC with their account, to see if the same issue occurs. That will help us further determine whether the issue is specific to your save file, or perhaps something locally installed.