View Full Version : connecting Ubisoft problem

09-21-2019, 12:03 PM
Ok so I connected my Ubisoft account to for my new Assassin's Creed III remastered. I connected it all quick and easy but when I went into the my Ubisoft account and I went into my games nothing came up except my Assassin's Creed Origins but when I go into my AC3 it says it is connected. I think I may have made a typo or connected it to the wrong account not really sure what happened. But now I can not access the game rewards and I have no idea what to do.
What do I do?

11-25-2019, 05:55 PM
Hello Naderboy2605,

Apologies for our delayed response.

if you haven't already, for assistance with this we'd advise speaking with the Support Team through one of the channels below:

Twitter (https://twitter.com/ubisoftsupport)
Facebook (https://www.facebook.com/UbisoftSupport/)
Support Site (https://support.ubi.com/en-gb/)

They should be able to help you to locate the right Ubisoft account.