View Full Version : Purchased the game didnt show up in my Library

09-21-2019, 10:55 AM
Good morning All,

I have a problem with my purchase of this game, after payment the game didnt show up in my game library? :confused:
Also i didnt got a confermation email that i bought it. I can only see i bought it when i look at my game purchase history and my account.
I did made a ticket : Ubisoft Support Ticket: 09788852

Would love to play this weekend, please help Thanks

09-28-2019, 01:32 PM
i have the exact same problem i bought it on 21 sep but till this moment (28 sep) i have not got it :(:confused:

11-05-2019, 05:32 PM
Hello Dreadnought2142,

Sorry to hear that and apologies for the delayed reply. I can see from your ticket that the issue has been resolved. Happy gaming!

@magicpeter123, welcome to the forums! Are you still experiencing this issue?