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micmike20
07-28-2019, 08:29 PM
Hello.

There is no sound playing in the game at all.
Not in the menu and nothing ingame.
Did some restarts but does not seem the help.
Not via speakers or headphone.

I play without VR.

I installed the game 1 hour ago.

Kind regards Michael

sixburn
07-29-2019, 12:49 PM
it is a problem from day 1 of the open beta, looks like it won't be fixed atm.

Ubi-Kay
07-30-2019, 10:52 AM
Hello,

Please contact the support team who should be able to help, please ensure you provide a dxdiag file. (https://support.ubi.com/en-gb/faqs/000021185/Sending-a-Dxdiag-to-Support/)

https://support.ubi.com

ZedsterX
08-01-2019, 03:08 PM
Is there a fix for this yet?

Ghiacciolo.79
08-02-2019, 07:24 AM
>No sound
>game's sheit anyway
>UNINSTALL.EXE

kiddzepp
08-06-2019, 07:41 PM
Yeah, same here, no sound, bummer, deal-breaker.

Ubi-Woofer
10-10-2019, 01:24 PM
Hello everyone, I am sorry that you encountered this issue during the Non-VR Open Beta for Space Junkies.

Can any of you confirm whether you saw the issue to be resolved for you during the Beta window, and if you reached out to our support team as Ubi-Kay recommended for further assistance?

For future reference, we would also recommend completing our basic PC troubleshooting steps (https://support.ubi.com/en-GB/faqs/000025947/Basic-PC-Troubleshooting/) if encountering similar issues in the future, to ensure that no basic / common issues are impacting your ability to play the game without issue. These steps will also ensure that there are no software conflicts or interfering programs that could be causing issues for your in-game audio.