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sixburn
07-26-2019, 01:47 PM
I can't hear anything I am at the beginning of the game, the logo does not have sound, the audio setting does not have volume control on this game either. I have restarted uplay, restarted the game, same thing. updated my sound driver, same thing.
my sound card is Realtek HD

sixburn
07-29-2019, 12:52 PM
any solution? suggestion? work around? reinstalled the game, driver, still no sound.

Ubi-Woofer
10-10-2019, 01:12 PM
Hello sixburn, I do apologise that no response was provided in this thread until now. I hope that, if you resolved the issue during the Non-VR Open Beta period, you enjoyed participating in it.

For your future reference and information, if encountering issues with your in-game sound, we would recommend completing our basic PC troubleshooting steps (https://support.ubi.com/en-GB/faqs/000025947/Basic-PC-Troubleshooting/) in the first instance, to ensure that no basic / common issues are interfering with the game or your ability to play it.

Should issues persist, we would then ask that you create a support case (https://support.ubi.com/en-GB/Cases/New) on our website, and submit your MSinfo and DxDiag files (https://support.ubi.com/en-GB/faqs/000026442/Submit-Dxdiag-and-Msinfo/) for further investigation by our dedicated team. We can then take a closer look into the issue with you, and hopefully find the root cause and resolve it.

Thank you.