View Full Version : No PTS Download in UPlay

07-01-2019, 08:44 PM
As the titile reads. There is no download available via UPlay.

Where esle can I get it?

07-01-2019, 08:49 PM
Have you tried restarting the uplay client?

07-01-2019, 08:51 PM
Several times. It also started locking me out the instant the PTS went live with a: "Your account has been accessed from a different location, your game may be affected" error. But that is intermittent as I'm logged in now.

07-01-2019, 09:03 PM
UPDATE 18:50 UTC: We're working on resolving the login issues as soon as possible. The error message some of you are seeing stating that "Your account has been accessed from another location." is due to this current outage and not because your account is compromised.

Looks like uplay is having some issues.

07-01-2019, 09:26 PM
Looks like uplay is having some issues.

I guess it its... I just got temporarily suspended because of it? Although, given what I've read in here so far I might be doing myself a favour not downloading it anyway.

07-01-2019, 10:34 PM
I have the same problem

07-02-2019, 12:47 AM
hey everyone. Give Uplay a quick update or potential reinstall and see if you can download the PTS. If it's still giving you issues or simply not appearing, please get in touch with Ubisoft Support (https://support.ubi.com/en-us/cases/new) and they'll do their best to help you find a solution.