View Full Version : Just Dance 2019 keeps crashing on xbox one x

06-29-2019, 12:14 AM
Hi, I need a help.

I bought Just Dance 2019 in last week. And I played well until yesterday.
But, Suddenly Just Dance 2019 keeps crashing on loading screen from yesterday.

I tried everything. I factory reset my xbox and deleted my save data and reinstall Just Dance 2019.

I think this is not my xbox problem. because Just Dance 2019 runs perfect when xbox become offline.
But It crash immediately when xbox become online.

I think there is some problem with server connect.
How can I solve this problem?

07-04-2019, 12:16 AM
I have a freezing situation at the starting of the game

Delete data several times but didn't work, so I check this forums

and then I shut off the internet service,

the game worked well in not internet-connected states right now.

유비님들아 해결 해주세요

07-07-2019, 08:04 AM
I'm also experiencing same issue. As original thread says, no problem with offline mode. But if I change the game into online mode, it continuously crashed at loading screen that mentioning "PEGI blah blah...".

I've raised a support ticket and waiting for the answer. I will attach this thread url to the ticket.

07-09-2019, 07:41 PM
Thanks for reaching out about this! I'm reporting this issue, but I also recommend reaching out to report this to our technical team (https://support.ubi.com/) if you haven't already.