View Full Version : Problem with Login - The information sent is wrong. Try again

05-18-2019, 07:48 PM
Hi, i'm from Spain (Europe) with my Nintendo Switch MOD HAC-001 up to date (8.0.1) with a Online Suscription,

I've just bought the game and the first i've made is update the game, then i've launch the game and try to login first of all. I got the message so i've disable 2-factor login, but the problem continued, i've change the password and try again without success, i've restart the console and try again but now the message is "It's not possible to connect with ubisoft network".

What can i do now? I want to use the rewards and i see more people with problems since 8 months ago.

05-23-2019, 08:58 PM
Hi adriminiadri! Can you provide a screenshot of the specific error message you are getting?