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View Full Version : Duplicate helmets and missing University of Trials gear I have unlocked



i0nviz
05-11-2019, 10:25 PM
Havent played for a few days but I had this issue of my character resetting its clothes to default after a restart when it was wearing University of Trials helmet gloves pants hoodie and shoes.

Today I launch the game and my gear is back to default but the only UoT clothes I have left is the hoodie.

I have like 7 black beta helmets, 7 white, 2 fusion and 7 Dragon helmets. Any way to get my gear back?

i0nviz
05-11-2019, 10:45 PM
Ah, I just leveled up to 109 and there is no loot crate when I press the button to open it

Ubi-Redbeard
05-13-2019, 01:07 PM
Hey,

Can you please create a case on the support website (https://support.ubi.com/en-gb/) so we can look into this for you?

Thanks

i0nviz
05-15-2019, 02:53 AM
Just did, thanks

UbiMorning
05-23-2019, 07:29 PM
Hi i0nviz! The Trials team are currently looking into this issue. Thank you for the report!

i0nviz
09-19-2019, 01:26 PM
Are they still just looking or did they actually try anything? I still don't have my missing equipment and many duplicate "bonus" helmets from beta and previous Trials games