View Full Version : Game stuck loading now unplayable

05-02-2019, 04:17 PM
Trying to boot the game up on an xbox one s, goes through to the bit where it loads to a certain % it gets to 100% and never leaves this screen no matter how long I leave it meaning I can't play the game anymore.

If I sign out while it's loading and then sign in again I can get to the main menu but can't select any options other than race, when I click race the whole game becomes unresponsive.

05-02-2019, 04:38 PM
Same thing happening here

05-02-2019, 05:29 PM
Least we have evo now I guess

05-02-2019, 05:53 PM
same for me xbox one

05-02-2019, 07:04 PM
found a fix, un install the game then re instal, worked for me, complete joke I know but atleast it gets you back playing.

05-03-2019, 01:01 AM
Scared if I do that it'll take away my unfinished tracks

05-03-2019, 07:56 AM
No you won't lose your unfinished tracks in the editor, I've done this many times and not lost a single track.

05-03-2019, 02:56 PM
Hello everyone.

We haven't released any updates recently and we haven't made any changes on our side, so it's difficult to say why this is happening.

I recommend the following steps:

- Power-cycle the XB1: https://support.xbox.com/en-GB/xbox-one/console/power-cycle-console
- Follow our connectivity troubleshooting: https://support.ubi.com/en-GB/faqs/36605/

Considering disconnecting from the network allowed you to get further, that would indicate it is a connectivity related issue.

If all else fails you can try re-installing the game as our friend above suggested. Your track progress is saved in a local save file which shouldn't be touched, but you could back it up to be on the safe side.