View Full Version : Game Freezing

04-18-2019, 03:19 PM
The game played good to a point and then it started freeze. It continues to play, but keeps freezing. The game uses up 8gb of memory too. I exit the game one time and I had a crash report. But the game didn't crash when playing. Like somebody posted the game was a lot different then the Beta.

My Specs: GIGABYTE-GA-X299-UD4, i7-7820X 3.60GHz, ADATA XPG Z1 32GB DDR4 2400 Quad, RX-580-8GB

04-18-2019, 04:28 PM

Can you please create a case on the support website (https://support.ubi.com/en-gb/) and submit your DxDiag and MsInfo (https://support.ubi.com/en-gb/faqs/000026442/Submit-Dxdiag-and-Msinfo/) files for further investigation?


04-18-2019, 09:58 PM
I think I fix it. There was I program running in the back ground. That I have turn off and it is been running fine so far. I have been playing for about 4hrs no freezing. If it does it again I'll send the info to support.

Thanks for the help.

The one other thing I really don't like is how much memory the game is using up to 8gb to 10gb. I just check and before I started the game memory being used is 4.5gb and running the game for over 4hrs it is at 14.6gb being used. When I close the game out it will drop back to 4.5gb. Does the game have another memory leak?

04-19-2019, 09:14 AM
Thanks for confirming you managed to resolve the issue :)