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zoomy_v
04-13-2019, 02:53 PM
Hello. After installing the game the DR.WEB blocked this files: Anno 1800.exe and Dxdiag. Message was DPH: Trojan.Inject.2.24. I had to re-download and disable all the antivirus. What is the problem?

UbiMatcha
04-13-2019, 03:18 PM
Hey zoomy_v, we're currently investigating this.
Does disabling your antivirus allow you to play?

Could you also try whitelisting in your antivirus and running the game with admin rights (https://support.ubi.com/en-GB/faqs/000025662/Run-applications-with-administrator-rights)?