View Full Version : Songs start before video is shown

04-04-2019, 03:35 PM

I often have the problem that the song starts while the screen still shows the loading screen. This causes me to miss the first few moves, which is really annoying when trying to get a good score. I suspect this may be caused by a slowish internet connection (I do have 200 mbits connection speed but in the evenings it often gets really slow because of network congestion).

I would happily wait longer while the app buffers the song if the song and the video would start at the same time!

I am playing just dance now on my Google Pixel 3 with a 2nd generation Chromecast.

I really fell in love with Just Dance (bought VIP the second time I played) and would be very happy if this issue could get resolved somehow.

04-04-2019, 06:47 PM
Thank you for sending this feedback to us! If you're experiencing issues, please head over to Ubisoft Support (https://support.ubi.com/en-us). They will do their best to help you find a solution. :)

- Scottie