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View Full Version : I need help pls |HTC VIVE|



TheDarkDaniel99
03-27-2019, 08:40 PM
I tried to play Space Junkies and i can't play it cuz it opens uplay and than it says that i need to redeem on my account . I press continue an than it says "There was a problem authenticating the ownership of this product." Btw i installed it on steam and i own an htc vive.

Ubi-Mullac
03-28-2019, 12:41 PM
(Moving this to Support)

Hey,

It seems that your Steam was linked to another Ubisoft account, and the game was redeemed there. Can you please contact us on Facebook and Twitter with your Steam Profile ID, so we can find where the game is located:

https://www.facebook.com/UbisoftSupport/
https://twitter.com/UbisoftSupport