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minivw
03-16-2019, 04:50 AM
Hi myPSN ID minniethemouse purchased a 12-month unlimited pass yesterday and called confirmed with PS Store customer service that order had gone through. But till now I have yet to see thesongs unlocked. Bought it for my son's birthday party to play with his friends but now we are just disappointed.

I have tried all the tips from forums regarding similar problem but in vain. PS CS asked me to seek Ubisoft's help.

Ubi-RealDude
03-17-2019, 11:42 PM
I'm sorry to hear about the let-down, minivw. If you reach out to Ubisoft Support (https://support.ubi.com/en-US/Cases/New) they will do everything they can to help you find a solution to the problem.