View Full Version : Ubi club rewards missing

03-15-2019, 01:52 PM
I have claimed the assassins creed arm patch from the ubi club but it is not showing up either in my inventory or stash. Not sure who to report this to or if this has already been raised. I'm playing on Xbox one

03-15-2019, 03:44 PM

I just checked and I can see it has unlocked properly for you on our end, have you closed and relaunched the game since you bought this?

It should be in your apparel section when available.

03-15-2019, 03:49 PM
Have this same exact issue, the assassins creed arm patch says it’s “owned” in the apperal section but never actually showed up.

Ubi-Keo told me this is a known issues and is currently being investigated

03-16-2019, 08:21 AM
I have checked the appeal section and no patches are shown there for me

03-16-2019, 11:44 AM
Thanks for the reports guys, I can confirm that is is a known issue and we are currently investigating this.

Apologies you don't have your rewards at the moment.