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GameScrub
03-11-2019, 01:38 AM
I keep getting a Couldn't Start Game error with error code: 30005 (CreateFile failed with 32)

Things I have done
- verified files
- white listed the ubisoft folder using Trend Micro
- game works
- end game it crashes
- start game again
- couldn't Start Game error with error code: 30005 (CreateFile failed with 32)
- uninstalled/reinstalled game
- start uplay in admin mode
- play game
- end game it crashes
- start game
- couldn't Start Game error with error code: 30005 (CreateFile failed with 32)
- close/open uplay in admin mode
- start game
- couldn't Start Game error with error code: 30005 (CreateFile failed with 32)
- verify files
- couldn't Start Game error with error code: 30005 (CreateFile failed with 32)
- rinse and repeat until it starts working

Any idea what is causing that error?

UbiMatcha
03-11-2019, 07:03 PM
Hey GameScrub, thanks for trying some troubleshooting already.
This looks to be an error with Easy Anti-Cheat, I'd recommend trying to reinstall Easy Ant-Cheat (https://www.easy.ac/en-us/support/trialsrising/guides/installer/) first.
We also have some additional troubleshooting to try here (https://support.ubi.com/en-GB/faqs/000025947/Basic-PC-Troubleshooting).
Thanks!