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taunny
03-08-2019, 02:02 AM
OK I just bought TR and my Switch has internet access, but it can't connect. So I can't buy anything or see the gear box icon. I tried the fix that you said to close the app then reopen, but it's ALWAYS grayed out and I can't connect to Ubi's server. So what the hell is the issue?

Ubi-Redbeard
03-08-2019, 05:53 PM
Hey there,

Are you still experiencing this issue?

I would recommend trying the steps here (https://support.ubi.com/en-gb/faqs/000027477/Basic-Nintendo-Switch-Troubleshooting/).

taunny
03-08-2019, 11:01 PM
Yep it's still happening and did all what the url said and it didn't help.