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Znakemaster
03-05-2019, 01:44 PM
I had two levels i was working on. A city track and a desert level. The city track filed was just named city and the other was mytrack. When i went into the editor the other day, the city track was suddenly gone. So i started taking having 2 saves of my desert track, one called desertbase1a and one just called mytrack.

I started up trials rising just now and suddenly my desertbase1a track save is gone from the editor and just the mytrack one is left.

So some weird bug or something is deleting my tracks.

Ubi-Redbeard
03-06-2019, 01:20 PM
Hey there,

Thanks for the report.

Can you please create a case on the support website (https://support.ubi.com/en-gb/) so we can look into this for you?

Znakemaster
03-06-2019, 02:18 PM
I had cloud save sync disabled in uplay, that may have fixed the issue. Ill update if it happens again. Could still be an issue though for anyone with cloud saves disabled.

Ubi-Redbeard
03-06-2019, 04:27 PM
Thanks for the update!

Cobasche
03-06-2019, 08:03 PM
Hello
One of my tracks has been randomly deleted as well, but the cloud save sync was always enabled. So thats not the Reason for the deletions, atleast not on my end.

Znakemaster
03-06-2019, 08:43 PM
According to Reddit, this isn't an isolated incident and others have reported the same issue.

TeriXeri
03-06-2019, 11:39 PM
Same thing happening here.

I can't reproduce what causes a specific map to be deleted however, I just notice I miss some saves.

As for previous games, track saves never been saved in Cloud, at least not on Trials Evolution Gold, or Trials Fusion, PC.

Ubi-Redbeard
03-07-2019, 12:35 PM
If you're still experiencing this issue, please create a case on the support website (https://support.ubi.com/en-gb/) so we can look into this for you.

Thanks