View Full Version : Customization won't work

03-05-2019, 06:50 AM
On the switch version all my customization for my clothes have disappeared. It show it in my inventory but won't let me equip it and shows an orange wheel overtop of it. It was working just fine last night. Same with my bike options. Custom colors have gone away as well and is replaced with default options

03-06-2019, 02:16 PM

Can you please create a case on the support website (https://support.ubi.com/en-gb/) so we can look into this for you?

Please provide a screenshot if possible.


- Ubisoft Support

03-16-2019, 12:58 AM
I have experienced customization issues, too. My customized items either remove stickers upon restart or totally revert back to the default setting upon restart. It's really frustrating considering that I used my hard earned trial coins on customizations from the store or have spent time creating my own customizations to only have them rendered useless.