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link2war
03-03-2019, 11:07 AM
Hello,

I did not find the french forum for Trials, so i post here. It' s easier for me to write in french.

Premierement j'adore le jeu, mais je rencontre beaucoups de problemes de crash. Il semblerait que c'est quand le jeu cherche une info sur les serveurs Ubisoft, car c'est quand je termine une course, pendant le chargement de la map principale, ou encore quand je vais dans le track central. J'ai une assez mauvaise connexion internet chez moi, je ne sais pas si ca joue. J'ai essayé de jouer sans le wifi, et finalement le jeu a fini par crash apres quelques heures de jeu quand meme. Il est meme arrivé que juste apres un crash je relance le jeu, et celui ci crash aussitot... Suis je le seul a avoir ces problemes? Cela viendrait de ma console et non du jeu, dois je contacter Nintendo plutot que Ubisoft?

Google trad;

First I love the game, but I encounter a lot of crash problems. It seems that this is when the game is looking for info on Ubisoft servers, because it's when I finish a race, while loading the main map, or when I go in the central track. I have a bad internet connection at home, I do not know if it plays. I tried to play without wifi, and finally the game ended up crashing after a few hours of play anyway. It even happened that just after a crash I restart the game, and it crash immediately ... Am I the only one to have these problems? It would come from my console and not from the game, should I contact Nintendo rather than Ubisoft?

Thank you

HDBeamy
03-05-2019, 05:49 AM
I’m having a lot of crashes on switch too

Ubi-Wusky
03-05-2019, 08:38 AM
Hey guys!

Welcome to the forums link2war :)

Could you try a little basic Switch troubleshooting (https://support.ubi.com/en-GB/faqs/27477/Basic-Nintendo-Switch-Troubleshooting/) for me to see if this helps at all?

For the connection problems also try some connection (https://support.ubi.com/en-GB/faqs/36607/Connectivity-issues-in-Trials-Rising-on-Nintendo-Switch-TR/) troubleshooting too. Thanks!

HDBeamy
03-05-2019, 12:04 PM
Hey guys!

Welcome to the forums link2war :)

Could you try a little basic Switch troubleshooting (https://support.ubi.com/en-GB/faqs/27477/Basic-Nintendo-Switch-Troubleshooting/) for me to see if this helps at all?

For the connection problems also try some connection (https://support.ubi.com/en-GB/faqs/36607/Connectivity-issues-in-Trials-Rising-on-Nintendo-Switch-TR/) troubleshooting too. Thanks!


Hi, I have tried the Nintendo troubleshooting already and doesn’t make a difference, still crashes, I also have the game on PS4 and havnt has it crash yet only on switch

link2war
03-05-2019, 10:33 PM
Thank you for your reply.

I did many test, and the game still crash. The online works when i lunch the game, i can play with all online fonctionnality for hours, but after some times the game crash. The Nintendo Switch works well, i can go to the eshop, buy games and download them, slowly, but i can, so there is no internet issue for the console. I can not change dns or things like this because i use a phone as a router.
The game have troubles mostly when i am in track central, it takes minutes to show the tracks, and when i try one and after i vote for the track, when it return to the game, it crash most of the time.
My internet is bad, but good enought to download Rayman Legends (2gb) in 1h30. I can watch youtube or netflix without problems, so i dont understand why downloading some tracks in trials would be an issue.

Anyway, i have another question, i just bought an adaptator for an xbox one controller to work with the switch, i wnted to use the analog trigger of the xbox controller, but it's not working, the problem is from this adaptator? I read somewhere that the gamecube controller works for the analog triggers, so i thought it would work for xbox controller.

Tiixu
03-06-2019, 01:53 AM
same problem! I can play for 5 or 2 hours before a crash ...