PDA

View Full Version : Suspicious Account Activity



TheCanaanite.
03-02-2019, 02:45 AM
I have gone through Ubisoft's recommended 2 step validation for account login to better secure my account, and yet without failure I wake up every morning to see that my account has been logged into by an IP address of some random country that changes every day. Is there anything more I can do to prevent this or does my account basically have a welcome mat for anyone who wants to use it?

Ubi-Spud
03-03-2019, 12:10 AM
Hey there TheCanaanite., welcome to the forums!

For issues like this, it's best to create a ticket (https://support.ubi.com/). That way, we can verify you and investigate the issue thoroughly.