PDA

View Full Version : Season pass code gold edition not working



Kreator0072
02-27-2019, 03:22 AM
I was with ubi chat support because the included season pass code that comes with the gold edition on the switch version does not work, chat told me that my code was valid and that I got to contact nintendo support, I contacted nintendo support and I was surprised when they told me that the code does not work because the content does not seem to be available, so why did ubi chat support did not tell me This ? Is it true because i dont know who to believe now, please help

UbiMatcha
02-27-2019, 09:05 AM
Hey Kreator0072! We've passed this on for investigation, I'll let you know if we have any updates!

Razone2019TW
03-03-2019, 01:09 AM
My pass code also not working. When I enter the code to my e-shop, it goes "The product associated with that code is not currently available." I really love this game, please help. Thanks.

Ubi-Redbeard
03-06-2019, 02:12 PM
Can you confirm the content that is missing?

Razone2019TW
03-08-2019, 04:08 AM
I still get this :(

https://i.ibb.co/SxRPsCD/53397836-407126156763324-1056374196025688064-n.jpg (https://ibb.co/SxRPsCD)

Ubi-Redbeard
03-08-2019, 05:54 PM
Razoned, can you please create a case on the support website (https://support.ubi.com/en-gb/) so we can look into this for you?

Thanks

Razone2019TW
03-09-2019, 03:29 AM
Ok, I created it. Does I need to do something else?