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View Full Version : Major Screen Tearing when going fullscreen



jules040400
02-22-2019, 04:25 AM
Specs:

7700K

GTX 1080 Ti

16GB RAM

Monitor is 3440x1440, 100Hz, G-Sync, Predator X34


My monitor is G-Sync so there is no reason to have screen tearing when fullscreen. For whatever reason, it does not screen tear when I put it in borderless windowed mode, also with G-Sync on. V-sync is turned OFF because I have G-Sync.

L.FranK.22
02-22-2019, 12:47 PM
Same for me

MostlyEvilKiwi
02-22-2019, 02:58 PM
I've always thought G-sync works via v-sync being turned on, and that's why you're getting tearing in full-screen. In windowed mode, you're running through the Windows desktop management stuff which always has v-sync turned on, so no tearing.

Ubi-MrDrPink
02-23-2019, 10:56 AM
Thanks all for reporting this issues, I'll be moving this thread over to our Technical Support forum, our Support staff will be able to investigate this further for you! :)

UbiMorning
02-23-2019, 08:38 PM
Hello friends! For this issue, can you submit your MSINFO/dxdiag files (https://support.ubi.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files) on a ticket, and reply back with your ticket numbers?