View Full Version : Crash on Start

02-21-2019, 12:59 PM
My Game crash on Start. No report. Platform is PC

02-21-2019, 01:12 PM

02-21-2019, 02:08 PM
Am I really the only one who is not allowed to play the game?

02-21-2019, 02:35 PM
Hey m.pirling!

Can you please try verifying your game files in the first instance?

02-21-2019, 02:46 PM
I have tried reinstalling and checking the data. Change graphic settings.

02-21-2019, 03:53 PM
Hey m.pirling,

Did you do the verification of the files like my colleague Gumdrops suggested?

02-21-2019, 06:52 PM
yes unfortunately already 100 times.

02-21-2019, 07:59 PM
Please give us some information about your hardware. Are you on a laptop or a desktop? What GPUs and CPU are installed?

02-21-2019, 08:04 PM
My game also crashes on startup

Is this a damn SSE 4.1 problem again like with all recent Ubisoft games?

Is this seriously a DRM issue that is forcing me to upgrade my CPU so this DRM can do it's thing?

I'm on a Phenom X6 1090T, 1060GTX.

I can play BFV and Metro Exodus on my pc without a problem. Do not tell me my CPU is below minspec.

02-21-2019, 08:05 PM
Huge Trials fan here, used to play on Xbox 360 and made maps for them as well. Are you guys seriously gonna screw over the fanbase playing on PC on a Phenom CPU?

I know Ubisoft doesn't give a **** about us as evidenced in no Phenom support for ACO/ACD/FarCry5, but I hoped that Redlynx would care.

02-21-2019, 08:06 PM
100% this is a SSE 4.1 issue, guaranteed. I bet we won't hear from @ubisoft managers either anymore. What a joke

02-21-2019, 08:28 PM
At this time I am not aware of there being a relationship between crashes and CPUs that lack SSE 4.1 instructions. I will keep an eye out for other reports and collect data.

For now, have you performed the steps in our PC crashing FAQ (https://support.ubi.com/en-us/faqs/000025947)?

02-21-2019, 09:12 PM
I'm on a Phenom X6 1090T, GTX760.

Yes i try it all.

02-21-2019, 09:21 PM
Well there you have it

Also have a Phenom 1090t

02-21-2019, 09:39 PM
I can share dxdiag if need be

02-22-2019, 01:20 AM
Also crashing tried everything mentioned using RX480 and Phenom 1090T Can play Battlefield V and Metro Exodus without issues

02-22-2019, 01:31 AM
I have the same issue, couldn't play the closed beta either, now the same crash at the begining.
Reading the posts i starting to believe that is actually some incompatibility issue with AMD old CPUs since i own a PHENOM II X4 965 so yeah, i know is old but runs just fine in most of my games, i can run Trials in my office PC which uses an Intel G3220, the game runs terrible since is not even a low entry gaming PC but at least the game opens and runs. So there is no other solution than upgrading i guess.

02-22-2019, 08:13 AM
Will this be fixed or not?

02-22-2019, 08:22 AM
Unfortunately not. I tried everything I could find. I would like to buy the game so much, but if the problem is not solved, I will unfortunately leave it. Too bad. I'm a huge fan of trials. Please help me to eliminate the problem.

02-22-2019, 04:53 PM
Thanks for the additional reports everyone. This has been passed along to the development team for review.

02-25-2019, 07:02 PM
Any update for release date? Will we be able to play the full game or?

02-26-2019, 05:12 PM
Uhh hello? I would like to purchase this product. Is a fix in the works or should I not expect one?