View Full Version : PC troubleshooting for various issues

02-20-2019, 11:55 PM
If you are experiencing issues with your game, these basic troubleshooting steps are a good place to start!

We recommend verifying the files for the game. This checks for corrupt or missing files.

Uplay instructions here (http://ubi.li/8q7wg)
Steam instructions here (http://ubi.li/hxurz)

If that does not help with the issue you are experiencing, and you are experiencing crashes or performance issues, please try the steps in our PC basic troubleshooting guide. (http://ubi.li/mae8v)

If you need further assistance after completing these steps, please feel free to create a post. (https://forums.ubi.com/showthread.php/2000325-*READ-FIRST-BEFORE-POSTING*-Help-us-help-you!) You may also reach out to Ubisoft Support here (http://ubi.li/dzqpu). If creating a support ticket, please include your MSINFO/DXDIAG (http://ubi.li/gsv9e) system information so our agents can offer personalized assistance.