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View Full Version : Can't hear any NPC voice acting PC



Janekburn
02-16-2019, 03:06 PM
Hi, the sound for anyone talking is so low it's not audible. I've read that xbox one user have the same problem.

Windows 10
GTX1060sc 6gb
I5 -2400 3ghz
10gb ram
Onboard sound Reltek 7.1

Ubi-Mullac
02-16-2019, 03:08 PM
Is this in general or in cut-scenes?

Janekburn
02-16-2019, 03:15 PM
Seems to be cut-scenes so far

Ubi-Mullac
02-16-2019, 03:26 PM
If you can get a video of it happening I will pass it to the dev team

Janekburn
02-16-2019, 03:31 PM
Any ideas of how i would do that?

Janekburn
02-16-2019, 03:47 PM
So i used FRAPS to capture the initial cut-scene for the start of the game, i can see the video but again no sound but when i play the FRAPS captured video i can hear the the talking clear as day. I don't understand??

Janekburn
02-16-2019, 04:16 PM
I only bought the game today, i don't really want to have subtitles on while i play for the cut-scenes :(

Janekburn
02-16-2019, 04:40 PM
Right while i've been waiting for a reply i have been reading up about the xbox 1 owners have to set there audio output to uncompressed. So even tho this doesn't apply to PC users i thought maybe i will play around with my output settings. I'd just like to add that i have well over 400 games and i've NEVER had to do this for any of them.

I changed my output settings from surround to stereo..... and worked. So if anyone has the same issue then i hope this works for you also.

Janekburn
02-16-2019, 04:41 PM
Maybe i can get a job at Ubisoft support... EA said i was over qualified :)

Ubi-Mullac
02-17-2019, 09:35 AM
Yeah I just had a quick look and some players were having this issue on AC. The Dev team have been informed however.

And here are our open positions:

https://www.ubisoft.com/en-us/careers/experience.aspx