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Seijin87
02-01-2019, 07:48 PM
Good evening,

a friend of mine and I have been both invited to the Open Beta.
We are living in the same flat with the same Router but are barely able to play the game together.

After a successful invite we get either error LR16 or LR39.

A few tests reveal the only possible way to play:
Or router has UPnP activated, my friend is logged in to a VPN and connects back to me hosting the game.

In this method I have the NAT type moderate and he has the NAT type strict.
Ping is always randowm around 999 to -100000000

Us being in the same network alone doesn't work and us being both on LTE connection doesn't work either.

Please resolve the issue regarding players connected in the same LAN.

Regards Thomas
Greetings from Mainz ;)

UbiMorning
02-02-2019, 01:47 AM
Hi Seijin87! Using a shared network is most likely the source of this issue. We recommend changing the DNS, like to Google's DNS server (https://developers.google.com/speed/public-dns/). We also recommend these connection steps (https://support.ubi.com/en-GB/faqs/000040423/Connectivity-issues-in-the-Anno-1800-Closed-Beta-on-PC/), especially the port forwarding settings.