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globus5000
02-01-2019, 01:13 PM
you cant set a thing wher it was before in the habour area

Ubi-Mullac
02-01-2019, 02:01 PM
Can you send any images or videos of this in action?

globus5000
02-01-2019, 02:49 PM
yes

globus5000
02-01-2019, 03:01 PM
i got the images but i cant set it in

Ubi-Mullac
02-01-2019, 03:03 PM
Can you create a ticket on our support site with the images?

https://support.ubi.com/en-GB/

globus5000
02-01-2019, 03:17 PM
i get an error evry time i trye hope you got it

globus5000
02-01-2019, 03:18 PM
if not say so and i send it NeXT week when the phones work

Ubi-Mullac
02-01-2019, 03:23 PM
if not say so and i send it NeXT week when the phones work

Unfortunately I can't see the ticket on my end, try creating it on another browser?

globus5000
02-01-2019, 03:33 PM
nope not possible

Mikeuk3
02-01-2019, 08:32 PM
I think this might not be a bug. There's a notification that you can't accept visitors without a pier, but I think there's a special long pier you can build that allows passengers to reach your island. Agree that the notification needs clarifying.

UbiMorning
02-01-2019, 09:56 PM
Hi Mikeuk3! Do you happen to have a screenshot of this notification?

@globus5000 I see you did reply to a ticket you had open. For the issue uploading your screenshot, please try these browser steps (https://support.ubi.com/en-US/faqs/000025178/Web-Browser-Troubleshooting/).